Travellers

Ownership and Administration

The current project, VisitCrete.co.uk is managed by DayTrip4U, a TripGiant Network.

Impressive number of day trips! Do you organize all of them?

Visit Crete works only with licensed, legal, experienced and authentic organizers! We work hard to make sure that the services reaching you are of top quality and as should!

How do I book?

Simply follow the steps, our booking engine is very simple and leads you in just few clicks to a complete booking. We use fully encrypted (most recent technology) systems which result to secure data communication. Find a day trip that suits your interests and click it, select the number of participants under the right categories, pick-up if available, and click “Add to Cart”. If you are finished with your activities’ exploring, hit “go to check out” and the steps are more than clear.

Is my booking instantly confirmed?

Yes, rest assured you have booked and fully confirmed the service of your choice! Unless there is some rare and unforeseen problem (e.g. weather conditions) all is set! Just make sure you have received your confirmation voucher and your ticket.

I have just booked but the confirmation e-mail has not reached me yet!

In this very rare scenario please check your spam folder, should be there, if not please check you have provided the correct e-mail address during the booking process, if not please mail us at support@visitcrete.co.uk, noting your product it number, your full name and correct e-mail you want us to forward the voucher and the ticket to.  

I have already booked but I need to amend /cancel!

No worries! Visit Crete has by far the friendliest terms in the market! If you need to amend, please mail us at support@visitcrete.co.uk, noting the: Booking number, Name and correct E-mail with the amendments (new dates and perhaps starting-times too) or noting the cancellation, and we will forward the new voucher and ticket or the confirmation of cancelling the booking.  

I have used my card completing the booking, have I just paid you? Any hidden charges to follow?

Your booking is fully paid and there won't be any other charge of any type.
Even if you book months in advance, we promise we will deliver the service you have booked regardless of any price increases. Please check though if noted that any minor fees are by law covered by you while visiting, e.g. some museum entrances etc.

I am not sure we are fit or the time displayed is convenient for us! How can we make sure?

No problem! Feel free to use our online chat or mail us at support@visitcrete.co.uk, we will get back to you on your question as soon as possible!

Are there any offers? Any Discounted day trips?

Of course! Check around, compare our day trips with the competition, we offer the best there is in quality with the lowest and most fair prices guaranteed!

What if my day trip did not meet my expectations?

A very rare thing to happen, please mail us at support@visitcrete.co.uk and we will have a top guy of our team look into this very carefully, we will make any effort possible for that and rest assured we are on your side!

 

Resellers

Do you require any guarantees or deposits so our agency can book?

No need for any guarantees, deposits or complicated agreements, you can have an account on invoice or credit card account (payment due at time of booking).

The number of day trips is impressive, does VisitCrete organise these all?

VisitCrete works only with licensed, legal, experienced and authentic organisers. We work hard to make sure the services reaching your clients are of top quality. In many cases, you are getting an improved version of what you would get directly via the organiser.

Is my booking instantly confirmed?

Yes, your clients' booking will be booked and fully confirmed for the activity of your clients choice. Just make sure you have received your confirmation email inclusive of the ticket and the invoice.

We have just booked for a client; however, the confirmation email has not reached us.

This would be rare, please check your spam folder, it should be there. If not, please check the email address you provided during the booking process is correct, if not, please mail our support, quoting your clients' product ID that is booked, your client's full name and correct email address, and our team will forward you the corresponding invoice and ticket.

How do I amend or cancel my booking?

Simple click here. Type the corresponding Ticket number and the last name as it is appearing on the Ticket. Once you login you will be able to change dates, starting time and pickup point. In case you need to amend other parts of your booking, feel free to mail us or chat with us!

Are there any hidden charges?

There are no hidden charges. If you book for your client months in advance, VisitCrete guarantees they will deliver the service you have booked, regardless of any price increases there may be. Please check if there are any minor fees that, by law, will be covered by your client while visiting (e.g., museum entrances, guide tips etc.).

Are there different times or dates as the ones displayed are not convenient for our clients?

Questions for VisitCrete, no problem! Feel free to use our online chat, alternatively, you can mail us. We will answer your questions on the same day.

Are there any offers? Any discounted day trips?

Yes, as an agent there are usually offers/discounted day trips. Please check and compare our day trips with the competition. We offer the best in terms of quality, with the lowest and fairest prices, guaranteed.

What if the day trip booked did not meet my client's expectations?

This is unusual for the day trips we offer, however, should this happen, please mail us, explaining why it did not meet your client's expectations, and one of our team leaders will liaise with the local office, with your feedback, and respond to you within 48 hrs.